We’re emailing 2025 benefit booklets to employer groups

September 24, 2024

To reduce paper usage and help lower administrative expenses, we’re emailing digital benefit booklets to employer groups beginning with Jan. 1, 2025, renewal and new group effective dates.

Benefit booklets are frequently longer than 100 pages, and many groups have multiple plans requiring multiple booklets. Delivering these booklets to employer groups via email will save on paper, printing and mailing costs. (We’re still required to send printed benefit booklets to Individual members.)

We’ll send benefit booklets via secure email generated via Employer Center to groups that have an email address in our systems. The sender ID will be Mailgate@CambiaHealth.com. The secure email subject line will include Regence and a link to access the content. Recipients who don’t already have secure email access will need to register (create a password and login) to access the content.

Groups can view and download benefit booklets and summary plan descriptions on Employer Center. They can request access to Employer Center here: Employer Center Login Page (regence.com).

Employer Center offers tools for employers to manage their benefits, including:

• Seeing eligibility, viewing employee effective dates, assigning benefit plans and enrolling dependents
• Ordering replacement member ID cards for employees
• Managing billing, paying and printing invoices online, viewing previous payments and invoices, and setting up AutoPay
• Accessing enrollment forms and the Group Administrator Guide

Groups that prefer digital invoices only and would like their paper invoices to be turned off should contact their membership administrator for assistance.

Employees can view their benefit booklets through their member account on regence.com. By creating a member account, employees and covered dependents can unlock important plan features—including finding in-network providers, estimating treatment costs, accessing personalized online tools, and getting savings and discounts on health-related products—to help them make the most of their benefits. Employees can create an account at https://account.regence.com/registration or by downloading the Regence app.

Printed benefit booklets will still be available upon request through groups’ account representatives.

Questions? Please contact your account representative.