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August 29, 2023

With Q4 approaching, it’s not too early to start open enrollment (OE) planning for your small (1-50; 2-50 in Idaho) groups. Here’s an overview of the most important actions you can start now and things to know to help ensure a smooth OE this year.

Annual certifications: By now, your Oregon and Washington groups should have submitted their required annual certifications. But if they haven’t yet, there’s still time. Annual certifications aren’t required prior to releasing renewals for groups in Idaho and Utah, but it’s still a good idea to complete them early.

We encourage groups to complete their certification online in Employer Center. Groups can request Employer Center access or reset their password at employercenter.regence.com.

Attend a Producer Forum: Most Producer Forums will be held in September. Please use the links below to register to attend one or more. If you missed the Utah Producer Forum on Aug. 23, you can view the webinar recording at the link below.

• Idaho | Wednesday, Sep. 6, 9 a.m. | Register
• Oregon | Thursday, Sep. 21, 9 a.m. | Register
• Utah | View webinar recording
• Washington | Thursday, Sep. 14, 9 a.m. | Register

Avoid delays with January renewals: January renewals are usually released to Producer Center the first two weeks of October. If you don't see an Oregon or Washington group’s renewal released, please check to see whether they’ve submitted their annual certification. Avoid delays by submitting renewals and completed enrollment forms in early December. You can log in to Producer Center and complete the renewal GMA; remember to have the group sign via DocuSign if there are any plan or other changes.

Keep an eye out to catch and correct the most common enrollment form mistakes, such as:

• Missing signatures
• Incorrect effective dates (refer to the Employee Effective Date Calculator)
• No plan selection listed (if the group offers multiple plans within the same metallic class, please indicate the deductible)
• Subgroup and classes not identified
• Incorrect plan year enrollment forms (be sure your groups are using 2024 plan year enrollment forms)

Order packets early: We primarily use e-packets, but you can still order physical packets for Oregon groups. If you need physical packets for an Oregon group, a three-week lead time is needed (four weeks for Spanish). Be sure to specify packet quantities needed for both English and Spanish, as well as the shipping address. Please note, our capacity is limited to printing generic packets only; no SBCs and benefits summaries are included.

Review the products: Regence Employee Choice℠ brochures and other open enrollment materials have been updated for 2024. These brochures provide a comprehensive overview of available plan and benefits highlights, networks, options and resources for connecting employees with the health care they need for 2024.

Know where to go: For help answering the most common questions pertaining to renewals, onboarding and more, please refer to our comprehensive producer resource pages for small groups at the links below:

IDAHO | OREGON | UTAH | WASHINGTON | CLARK COUNTY

Questions? Contact your account representative.