Quality articles November 2025

Best practices to elevate your standard of care for improved patient outcomes.

Transform diabetes care with CarePaths

We are excited to introduce CarePaths, an innovative digital platform designed to support your Medicare Advantage patients with diabetes between clinical visits. CarePaths is now available to Regence BlueCross BlueShield of Oregon Medicare Advantage PPO members with diabetes—and to all Regence Medicare Advantage members with diabetes starting January 1, 2026.

Accessible on our member website at regence.com, CarePaths brings together everything your diabetes patients need in one easy-to-use platform. It empowers them to actively manage their diabetes by providing clear information about benefits, care costs—including lower-cost alternatives—and ongoing health management between clinical visits.

This isn't just another digital tool—it's your secret weapon for diabetes care excellence. With CarePaths, your patients can stay engaged, understand their coverage, and never miss critical care milestones, all while supporting your clinical objectives.

CarePaths is available to Regence Medicare Advantage members actively managing Type 1 or Type 2 diabetes. It offers essential care tracking and critical care gap closure in one convenient place:

  • A1c lab tests—Automated reminders and results tracking
  • Kidney evaluations—Scheduled monitoring and follow-up alerts
  • Diabetic eye exams—Annual screening reminders and provider directory integration to make appointment scheduling easier
  • Supplies and medications—Clear coverage information and prescription refill alerts support consistent treatment

CarePaths key features

  • Comprehensive care coordination
    • Reduces administrative burden with clear, accessible benefit information
    • Minimizes patient calls by eliminating coverage confusion
    • Supports diabetes care gap closure through automated reminders and personalized interventions
    • Provides integrated tools for medication management, preventive care reminders and care gap closure—all accessible through one convenient digital platform
  • Enhanced patient engagement
    • Tailored care recommendations
    • Proactive monitoring keeps patients on track between visits
    • Evidence-based guidance backed by clinical best practice reinforces your clinical recommendations
    • Real-time communication via their preferred channel (email, push notifications or in-platform, personalized recommendations)
  • Benefits and coverage clarity
    • Condition-specific benefit information organized by care category
    • Clear cost breakdowns to eliminate coverage confusion
    • Supply and medication coverage details at their fingertips
  • Connected care network
    • Real-time customer service through online chat for immediate answers
    • Connection to valuable resources like Silver&Fit and Strive Health
    • Seamless directory integration to connect with in-network providers

Regence Medicare Advantage members will be invited to CarePaths if claims data indicate they have a diabetes diagnosis. Encourage your Regence patients with diabetes to use CarePaths to take control of their diabetes journey.

<Back>