Toolkits

We've curated extensive resources to support your practice and patients. Browse our toolkits and download helpful patient resources.

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BCBS FEP® quality

Improve Blue Cross and Blue Shield Federal Employee Program® (BCBS FEP®) HEDIS scores by learning about CPT II codes, Social Determinants of Health ICD-10 Z codes and HEDIS exclusion codes.

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Quality improvement

Have meaningful conversations with your patients about health conditions.

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Care options

Educate your patients about the care options that can be used when your office is closed or as an alternative to an emergency room (ER) visit for non-acute or life-threatening conditions.

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Pain management

Access medication policies, guidelines and resources to help your patients.

Behavioral health

  • Find a list of virtual in-network behavioral health providers.
  • PCPs: View resources to thoroughly assess a patient’s mental health and substance use issues and concerns, including tools to help you determine the best path forward in the early stages of a patient’s evaluation and treatment.
  • Learn about our care management services, including case management.
Explore the toolkit

Coding

View our clinical edits and information specific to Medicare’s National Correct Coding Initiative (NCCI).

COVID-19

Learn about telehealth visits; and COVID-19 testing, treatment and vaccines.

Health equity

View resources to learn about health disparities, and to develop and improve your office’s cultural competency and health literacy practices.

Self-service

Find answers to frequently asked questions and links to helpful resources.