One of our most valuable assets is our good name: Regence. We are grateful you trust us to be good stewards of your premium dollars. We take this responsibility very seriously. Our commitment to you is to earn that trust by doing the right thing, the right way, the first time.
When an employee or contractor joins the Regence team, they commit to act with integrity and trust, and follow the highest ethical standards. Our Ethics officers partner with everyone who works here to empower them and hold them accountable to do the right thing. I invite you to read our Code of Business Conduct (PDF), which gives further information about the principles our employees uphold.
We are also deeply committed to complying with the law in all aspects of our business. Our Compliance officers work with employees at all levels of the company to ensure that we are acting diligently to prevent legal or regulatory violations. If a mistake happens, we expect employees to work together for prompt detection and swift correction.
I know we must earn your business each day. Should you ever feel we are falling short of our commitment to act ethically and in compliance with the law, please contact me or one of the Ethics or Compliance officers.